Phone Tesco Billingham on their main contact number 0345 677 9770 to ask a customer service representative how to claim a refund on a recent purchase or to enquire about parking facilities at the Durham superstore.


Tesco Billingham Customer Enquiries – 0345 677 9770

Call Tesco Billingham on main customer enquiries number of the Durham superstore 0345 677 9707 if you would like to discuss any of their grocery products over the phone. For instance, you should contact the Billingham supermarket to check if they have a particular product in stock before reserving an item to pick up during your next visit. Callers should also discuss the store’s refund policy as many electric or homeware products cannot be returned if they have been taken out of their original packaging. However, you should be able to exchange an article of F&F clothing for a different size regardless of which Tesco branch you bought it from.

You should also phone the superstore to enquire about any in-store deals that are not currently being advertised online. For instance, the Tesco Billingham representative will be able to detail any deals on grocery items and whether Clubcard points can be used on an in-store deal. Callers should also get in touch to discuss Tesco’s opening times on public holidays or parking access on this number.


Call Costs and Contact Hours

Tesco Billingham uses an local rate contact meaning that you will only be charged the same standard per-minute rate as any geographical call made from a UK mobile or landline telephone. However you may even be able to get in touch with a customer service advisor for free if you have any leftover inclusive free minutes as part of your monthly tariff deal. The Tesco Billingham store is open during the hours of 6am-12am Monday to Saturday, 10am-4pm on Sundays.


Tesco Complaints – 0800 50 5555

You should use Tesco’s national freephone complaints number 0800 50 5555 to report any problems you have had with supermarket over the phone. For instance, if you are unsatisfied with the quality of the goods bought from the store or if you are unhappy with the conduct of the Billingham team then you should file a complaint on this number. Alternatively, callers can register a grievance if they have purchased their shopping online but have been sent the incorrect order or if their grocery shop was delivered later than stated.


Useful Tesco Contact Numbers – at a glance

Tesco Helpline UK Contact Number Opening Hours
Tesco Billingham Customer Services 0345 677 9770 6am-12am Monday to Saturday, 10am-4pm on Sundays
Tesco Complaints 0800 50 5555 8am-8pm Monday to Saturday, 9am-6pm Sunday
Groceries Enquiries 0800 323 4040 7am-11pm Monday to Saturday, 10am-10pm Sundays
Tesco Mobile Customer Services 0345 301 4455 8am-9pm Monday to Friday, 8am-8pm Saturday, 10am-6pm Sundays


Visit the Billingham Superstore

If you would prefer to make any enquires to a customer service assistant directly then you should make note of the Durham supermarket’s full address: Tesco Superstore, Leeholme Rd, Stockton-on-Tees, Billingham, Durham, TS23 3TA, United Kingdom.