You should phone the branch-specific contact number of the Billingham chain of Grainger Games 01642 365 854 to ask for a quote on the value of a video game that you would like to trade in for in-store credit.


About Grainger Games

Grainger Games is an independent retailer that allows customers to trade in their old video games for in store credit or cash. For instance, customers can trade in both PS4 and Xbox games for credit but the money received will depends on how recent or popular the item is. Customers can buy and sell pre-owned computer and console games in over 100 shops throughout the United Kingdom, with around 40 stores expected to be in Yorkshire alone.


Billingham Store Enquiries – 01642 365 854

You can call the Billingham branch of Grainger Games on their store specific contact number 01642 365 854 for an estimated valuation on a video game that you would like to trade in. For instance, you can ask for a quote on a variety of preowned computer and console games but the amount offered will very depending in whether you would like in-store credit or a cash exchange. If you would like to sell a video games console such as a Sony Playstation or Nintendo Switch then you may wish to ask how long you will have to leave your device in store for testing prior to your visit. However, you may first wish to order a Grainger Games reward card and should call the Billingham branch of the store to ask which pieces of documentation you will need to bring to do so. As Grainger Games members will receive 2 points for every £1 worth of items traded in for store credit, you may wish to use this number to ask for your total card balance if you are unable to check on your online account. Finally, you may wish to use this number to ask a sales advisor whether their are any job vacancies at the Billingham branch of the store before dropping off your application in person.


About Call Costs and Contact Hours

The Billingham branch of Grainger Games uses a 01 contact number that will charge callers the standard per-minute rate as any other local call made from a UK mobile or landline telephone. However, you may be able to contact the video game retailer at no cost at all if you are using up any inclusive free minutes that have been offered by your service provider. You can get in touch with a sales advisor during the store’s opening hours, which are 9am–5:30pm Monday to Saturday, 10am–4pm Sundays.


Write to their UK Customer Service Centre

If you are unhappy with the services provided by the Billingham store, the conduct of a member of staff or even believe you have been mis-sold a preowned video game that is in poor working quality then you should take write to Grainger Games customer service centre . Customers should therefore send a written copy of their complaint along with evidence of a faulty video game to the UK-wide the following postal address:

Grainger Games,
North Tyne Industrial Estate,
Newcastle Upon Tyne,
NE12 9SZ,
United Kingdom.